Shipping Policy – Rifadah Fragrance
At Rifadah Fragrance, we are committed to delivering your order safely and on time. Once your order is confirmed and payment is successfully received, we begin processing it immediately.
Order Processing Time
All orders are processed within 1–2 working days.
Delivery Time
Estimated delivery times within Pakistan are as follows:
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Major cities: 2–4 working days
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Other cities/areas: 3–7 working days
Delivery timelines may vary due to weekends, public holidays, weather conditions, or courier service delays.
Shipping Charges
Shipping charges depend on your delivery location and order value:
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Free Delivery on orders above Rs. 7,000
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Flat Delivery Charges: Rs. 199 on orders below Rs. 7,000
Any applicable shipping fee will be clearly displayed at checkout before payment.
Order Tracking
Once your order is dispatched, tracking details may be shared via SMS or email, subject to availability from the courier service.
Incorrect or Incomplete Address
Please ensure that your shipping address and contact details are accurate at the time of placing your order. Rifadah Fragrance is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete addresses.
Damaged or Incorrect Product
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of receiving your parcel. Our team will review the issue and assist you accordingly.
Contact Us
If you have any questions regarding shipping or your order, feel free to reach out to us through our official contact channels available on our website or social media pages.